Finding a trustworthy jeweller or diamond store can be a challenge. Knowing the amount that you will be spending on a piece of jewellery, you have to make sure that you only deal with a jeweller who can provide you with a piece that's worth the money you will spend.
Here are ways to help you determine if you're dealing with a reliable jeweller:
Read reviews.
If you read reviews, a good jeweller will always have plenty of positive reviews when you compare it to the negative ones. If you read negative reviews, pay attention as to how the jeweller has dealt with it. A reliable jeweller will always ensure that they provide a solution to each of their client's concerns.
Make sure they are an accredited business.
One way to ensure that the jeweller is legitimate is by ensuring that they are accredited. They should be registered under the Better Business Bureau. Most of them will also be a part of a jeweller’s association in their local area or their country.
They are highly knowledgeable about their products and/or services.
They should have a well-trained staff who are highly-knowledgeable about the custom diamond jewellery or all other services they offer. They should be able to explain to you about the different aspects of the jewellery and provide you with an informative answer to all your jewellery-related questions.
Check their return policy.
This is important not only when purchasing online but also when purchasing in-store. Check their return policy and see how you can benefit from it just in case you did not get the right item from them.
They have the right equipment.
Every jeweller should have the right equipment. May it be a loupe to check the quality of diamonds set in unique engagement rings and other necessary items, the jeweller should have it and know how to use it.
Take note of those points and you can easily determine a trustworthy jeweller.
